We’re here to support your CSR team—not replace them
💼 Trusted by Trade Pros Nationwide
Remote CSR Services Built for HVAC, Plumbing, and Electrical
At Call Pros Plus, we do more than just answer calls—we plug directly into your business like an in-house team.
✔️ Overflow & After-Hours Answering
✔️ Virtual Dispatching & Call Center Backup
✔️ Outbound Campaigns to Book Jobs & Sell Memberships
✔️ Emergency CSR Coverage (Nights, Weekends, Holidays)
✔️ CSR Coaching & Training to Boost PerformanceOur team is 100% U.S.-based and trained to support the trades with speed, professionalism, and care.
🛠️ Real humans. Real results. All in the trades.
Never Miss a Call Again: 24/7 U.S.-Based CSR Support for HVAC, Plumbing, and Electrical services
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“What happens when your dispatcher calls in sick?” “How much do you pay your techs to sit around waiting on a call that never came in?”
STOP REVUNE LEAKS!
How do we compare to cheap call centers?
We don’t……
What can we do for you and your team?
We’re here to support your in-house CSR team—not replace them. We offer flexible service packages tailored to your business goals. Whether you're launching an outbound calling campaign to boost memberships and re-engage customers, training your CSR team for better results, or need dependable on-call support, we can personalize the experience to fit your needs. Our goal is to help you increase conversions and ensure you never miss a call—or an opportunity.
CSR Training Program
Elevate your customer service reps with expert-led training that’s built for the trades. Our sessions are designed to strengthen phone skills, increase booking rates, and help your team confidently promote memberships and handle objections—all while staying aligned with your brand’s voice.
Outbound Campaigns
Looking to boost bookings during the slow season or reconnect with past customers? Our outbound calling campaigns are fully customized to meet your goals—whether it’s promoting memberships, reminding customers about seasonal tune-ups, or following up on unsold estimates. With real human callers and updates made directly in your software, we help you drive more revenue without adding to your in-house workload.
Schedule Consultation
✅ 100% Human Customer Service
Every call is answered by a real person who understands your business and values your customers, providing a personal touch that sets your company apart.
✅ Professional Dispatching Services
We don’t just take messages—we schedule appointments, dispatch technicians, and manage customer communication so your operations run smoothly.
✅ 24/7 Emergency & Flexible Coverage
Our services include after-hours, weekend, holiday, and vacation CSR support, ensuring you never miss an urgent call or business opportunity.
✅ Virtual Office Support & Customer Relations Management
Beyond answering calls, we assist with customer follow-ups, service reminders, and proactive outbound calls to help businesses retain customers and boost revenue.
✅ Affordable, Scalable Call Handling Solutions
We offer customizable packages with full-time, part-time, and emergency-only CSR options, allowing you to get the coverage you need without overpaying.
✅ CSR Coaching & Training Services
We don’t just support businesses—we help them grow. Our coaching and training services ensure your customer service team is skilled in call handling, sales conversion, and customer retention.
✅ Reliable, U.S.-Based Customer Support
Our remote dispatchers are real people based in the U.S., ensuring clear communication, industry expertise, and top-tier customer service.