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Call Pros Plus trade center

Never Miss a Call Again

At Call Pros Plus, we provide professional, reliable CSR and dispatch support tailored to trade businesses, including HVAC, plumbing, electrical, pest control, and more. Whether you need full-time support, temporary coverage, or expert coaching for your in-house CSRs, we’ve got you covered.

Trades We Support

U.S.-based remote CSR and dispatch support for home-service and commercial-trade companies nationwide.

HOME SERVICES

  • HVAC
  • Plumbing
  • Electrical
  • Pest Control
  • Septic
  • Appliance Repair
  • Water Treatment
  • Irrigation

PROPERTY SERVICES

  • Roofing
  • Garage Doors
  • Pools
  • Landscaping & Lawn Care
  • Chimney Services
  • Gutters & Siding
  • Painting & Remodeling

SPECIALTY SERVICES

  • Refrigeration
  • Locksmiths
  • Commercial Equipment Repair
  • Fire & Life Safety
  • Alarm & Security

Don’t see your trade listed? If your company schedules service calls or dispatches technicians, we can likely support your team.

Remote CSR providing plumbing answering and dispatch support
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Answering Service

Keep your business running smoothly—even when you're away from the phone.

What's Included:

  • Weekday overflow coverage (Mon–Fri)

  • Custom greetings + message handling

  • Scheduling and dispatching in your system

  • Optional every-other-week evening & weekend support

We act like your in-house team—not just an answering service.

U.S.-based CSR coaching for HVAC and plumbing customer service teams
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CSR Coaching & Training

Train your in-house or remote CSRs with expert coaching.

What's Included:

  • 1 or 2 sessions per week

  • Call booking, membership pitching, and objection handling

  • Trade-focused (HVAC, plumbing, pest)

  • Personalized feedback and improvement plans

BEST FOR:

Teams looking to improve booking rates, increase membership sales, and enhance customer service quality.

Elevate your team's performance with proven techniques.

Outbound customer follow-up campaigns for home service companies
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Outbound Calling Campaigns

Turn cold lists into booked calls, sold memberships, and seasonal success.

What's Included:

  • Flat-rate pricing (starting at $2/customer/1 attempt)

  • Scripts provided or customized

  • Membership upsells, reactivations, reminders

  • Detailed reporting included

BEST FOR:

Spring/fall tune-up reminders, follow-ups on unsold leads, and re-engaging lost customers.

Happy Calls (Post-Service Follow-Up) included.

CONTACT US

Get in touch with us

We're here to answer your questions and provide the support you need.

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info@callprosplus.com

512-409-6191

Call Pros Plus U.S.-based customer service representative