100% U.S.-Based Team
Remote CSR & Dispatch Support for Home Service Companies
Remote CSR, Dispatch, and After-Hours Support for Home-Service and Trade Companies Nationwide
We don't just answer calls—we plug directly into your CRM like an in-house team. Professional dispatching, overflow coverage, and outbound campaigns to grow your revenue.
Flexible Coverage Options
Real Humans. Real Results
Real people. Real coverage. Part of your team.
Remote CSR and dispatch support for home-service and commercial-trade companies nationwide. We work inside your software, follow your processes, and represent your business like an extension of your own office.
Trades We Support
24/7
Emergency Coverage
100%
U.S- Based Team
0
Missed Opportunities
Trade
Experts Only
We support your CSR team. We don’t replace them.
Why Call Pros Plus Stands Out
✅ 100% Human Customer Service - Real people who understand your business
✅ Professional Dispatching Services - We schedule, dispatch, and manage communications
✅ 24/7 Emergency & Flexible Coverage - Never miss an urgent call or opportunity
✅ Virtual Office Support - Follow-ups, reminders, and proactive outbound calls
✅ Affordable, Scalable Solutions - Customizable packages to fit your needs
✅ CSR Coaching & Training - Help your team excel at conversion and retention
✅ Reliable, U.S.-Based Support - Clear communication and industry expertise
"What happens when your dispatcher calls in sick?"
“How much do you pay your techs to sit around waiting on a call that never came in?”
STOP REVENUE LEAKS!
Schedule a 15 minute phone call to discuss how we can help you NOW!
Trusted by Trade Pros Nationwide
Remote CSR Services Built for HVAC, Plumbing, and Electrical
At Call Pros Plus, we do more than just answer calls—we plug directly into your business like an in-house team.
✔️ Overflow & After-Hours Answering
✔️ Virtual Dispatching & Call Center Backup
✔️ Outbound Campaigns to Book Jobs & Sell Memberships
✔️ Emergency CSR Coverage (Nights, Weekends, Holidays)
✔️ CSR Coaching & Training to Boost Performance
Our team is 100% U.S.-based and trained to support the trades with speed, professionalism, and care.
🛠️ Real humans. Real results. All in the trades.
Trades We Support
HVAC • Plumbing • Electrical
Pest Control • Roofing • Septic
Appliance Repair • Refrigeration • Locksmiths
Water Treatment • Garage Doors • Other Service Trades
What can we do for you and your team?
We’re here to support your in-house CSR team—not replace them. We offer flexible service packages tailored to your business goals. Whether you're launching an outbound calling campaign to boost memberships and re-engage customers, training your CSR team for better results, or need dependable on-call support, we can personalize the experience to fit your needs. Our goal is to help you increase conversions and ensure you never miss a call—or an opportunity.
How We Support Your Business
CSR Training Program
Elevate your customer service reps with expert-led training that’s built for the trades. Our sessions are designed to strengthen phone skills, increase booking rates, and help your team confidently promote memberships and handle objections—all while staying aligned with your brand’s voice.
Outbound Campaigns
Looking to boost bookings during the slow season or reconnect with past customers? Our outbound calling campaigns are fully customized to meet your goals—whether it’s promoting memberships, reminding customers about seasonal tune-ups, or following up on unsold estimates. With real human callers and updates made directly in your software, we help you drive more revenue without adding to your in-house workload.
CONTACT US
Get in touch with us
We're here to answer your questions and provide the support you need.
info@callprosplus.com
512-409-6191
