Premier Customer Service
More Than Just an Answering Service – Your Remote CSR Partner for HVAC, Plumbing, and Trade Businesses
At Call Pros Plus, we specialize in remote CSR dispatching, after-hours answering services, and outbound calling campaigns designed specifically for HVAC, plumbing, electrical, and pest control companies. Our fully U.S.-based team provides customer service support that feels in-house—because we work like part of your team.
Whether you need an HVAC answering service, a plumbing call center backup, a virtual dispatcher, or emergency CSR coverage, we’ve got you covered. We also offer CSR coaching and training to help your team book more calls, sell more memberships, and elevate your customer experience.
📞 Contact us today to discover why trade professionals across the U.S. trust Call Pros Plus—the ultimate customer service solution for service companies.
Our Services
Custom Call Center Services
We can tailor packages to fit your needs. Choose from outbound call projects, CSR training, or on-call CSR support. There are many ways to personalize your experience. We ensure you never miss a call or opportunity.
Emergency on-call CSR/dispatcher
Never miss a call with our emergency CSR coverage for service companies and trade businesses. We provide live after-hours, weekend, holiday, and vacation call handling to ensure your customers always reach a real person. Stay covered when you need it most—contact us today!
CSR Training Program
Designed to provide high-impact, hands-on training to elevate your team's customer service skills. In-person and virtual options.
Schedule your consultation
Talk with our expert customer service team to address your unique needs efficiently. Our professionals are ready to provide tailored solutions to enhance your experience.
Schedule Consultation
✅ 100% Human Customer Service
Every call is answered by a real person who understands your business and values your customers, providing a personal touch that sets your company apart.
✅ Professional Dispatching Services
We don’t just take messages—we schedule appointments, dispatch technicians, and manage customer communication so your operations run smoothly.
✅ 24/7 Emergency & Flexible Coverage
Our services include after-hours, weekend, holiday, and vacation CSR support, ensuring you never miss an urgent call or business opportunity.
✅ Virtual Office Support & Customer Relations Management
Beyond answering calls, we assist with customer follow-ups, service reminders, and proactive outbound calls to help businesses retain customers and boost revenue.
✅ Affordable, Scalable Call Handling Solutions
We offer customizable packages with full-time, part-time, and emergency-only CSR options, allowing you to get the coverage you need without overpaying.
✅ CSR Coaching & Training Services
We don’t just support businesses—we help them grow. Our coaching and training services ensure your customer service team is skilled in call handling, sales conversion, and customer retention.
✅ Reliable, U.S.-Based Customer Support
Our remote dispatchers are real people based in the U.S., ensuring clear communication, industry expertise, and top-tier customer service.
